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Inside the Design Process for OpenSpace

Switchiify Design·Jun 1, 2026·5 min read

The First Version Was Wrong

OpenSpace v0.1 looked like every other collaborative tool on the market. It had a sidebar, a main content area, and a list of people. It was correct in every obvious way and wrong in every interesting one.

The core problem: we had designed a tool for sharing documents, when what teams actually need is a tool for sharing context. Those are very different problems.

Designing for Context, Not Content

The breakthrough came when one of our designers asked a simple question: "what does a team actually need to see to make a good decision together?" The answer wasn't "a document." It was a combination of information, history, and relationship — context.

OpenSpace v2 was built around this insight. The primary unit of organization isn't a file or a channel — it's a workspace, which holds all three things together.

What Shipped

The version we shipped still has a sidebar. Some things are just ergonomic. But the logic underneath — the way information flows, the way history is preserved, the way context is surfaced at the right moment — is completely different from what we started with. That's what took 14 revisions.

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